Intelligence at the Interface: The Virtual Assistant Paradigm for Human Computer Interaction | Keynote | BayCHI, San Francisco | December 10, 2019

BayCHI is the San Francisco Bay Area chapter of the ACM Special Interest Group on Computer-Human Interaction.

This talk explores the virtual assistant metaphor as an interaction paradigm, like mouse-and-menu or multi-touch.  What does it enable? Who does it empower?  What are the drivers of usability and utility? What makes it work and where can it falter? And how might the assistant metaphor serve us in a world of services powered by artificial intelligence?

The speaker led the team that designed Siri and the interaction paradigm it brought to the mainstream.